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Instrument on file

Subprocessors

Version 1 January 2026

Identra engages a small set of trusted sub-processors to provide the Services. We impose data-protection obligations on each consistent with our Data Processing Addendum, and we update this list as our infrastructure evolves.

Infrastructure & hosting

Cloud infrastructure and edge delivery providers host and route the Services. These providers process operational data necessary to run and secure the platform.

Database

A managed PostgreSQL provider stores platform and tenant data, isolated at the row level.

Email delivery

An email delivery provider sends transactional messages (verification, notifications, support correspondence) on our behalf.

Payments

A payment processor handles billing for paid plans. Identra does not store full card details.

Changes

We will update this page when we add or change a sub-processor. For the current signed list or to request notice of changes, use our contact form.

This is Identra's baseline subprocessor list.